The Silent Feedback Gap Costing Restaurants More Than They Know

New Lightspeed research shows 22% of Canadian diners stay silent when service fails. SVP Adoniram Sides on the feedback gap operators are missing and how to close it.

The Brands Winning Canadian Retail Right Now All Design With Intention

What separates thriving physical stores from struggling ones in 2026? Retail Design Institute Canada President Paola Marques breaks down the design strategies driving growth across Canadian retail, and the unexpected sectors leading the way.

LEGO Store Construction Hoarding Appears at CF Toronto Eaton Centre

Downtown Toronto is finally getting its first official LEGO store, and the hiring tells us it won't be a long wait.

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Welcome to Toronto's dedicated source for retail industry news and developments. We're here to keep you informed about the evolving retail landscape across the Greater Toronto Area.

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Warehouse One and Bootlegger Are Closing Every Store in Canada

Warehouse One Clothing Ltd. has filed for CCAA protection and is closing all 128 Warehouse One and Bootlegger stores across Canada. Liquidation sales begin around May 16.

Arcadia Earth Toronto Expands Earth Month Programming, Events Business at The Well

President Craig Perlmutter reveals strategic growth plans following successful 16-month operation of 17,000-square-foot experiential retail concept

JLL’s 2026 Retail Outlook Has a More Complicated Story Than the Numbers Show

JLL Canada's Scott Figler breaks down the Buy Canadian tension, what's actually filling empty Big Boxes, and which Toronto neighbourhoods are about to have a moment

Four Years In, Little Ghosts Books Is Just Getting Started

How Toronto's first horror bookshop grew from a gap in the market into a publisher, festival, and community institution — and why its boldest moves are happening right now

Why Retail Loyalty Programs Are Failing – And How to Fix Them: Industry Expert

As traditional points-based programs lose effectiveness, expert Lia Grimberg outlines how retailers can create meaningful value beyond traditional rewards

Splitsville Bowl Commits 30,000 SF to Shops at Pickering City Centre as Experiential Retail Reshapes Suburban Shopping Centre

Splitsville Bowl's Fall 2026 opening at the Shops at Pickering City Centre signals a suburban shopping centre’s transformation into an urban hub serving 6,000+ new residents.

PHOTO REPORT: The Annex, Yonge & Bloor (3/3/2025)

From Mapo Pocha to Blanco Cantina: New Businesses Revitalize Post-Pandemic Retail Corridor

Meet the Two Canadians Who Turned a Crying Chicken Nugget Into a Retail Phenomenon

The untold story of Sad Nuggie, the Ontario-born brand that built a community of over a billion views before it ever opened a store — and what its CF Toronto Eaton Centre pop-up says about the future of Canadian retail.

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