The Silent Feedback Gap Costing Restaurants More Than They Know

New Lightspeed research shows 22% of Canadian diners stay silent when service fails. SVP Adoniram Sides on the feedback gap operators are missing and how to close it.

The Brands Winning Canadian Retail Right Now All Design With Intention

What separates thriving physical stores from struggling ones in 2026? Retail Design Institute Canada President Paola Marques breaks down the design strategies driving growth across Canadian retail, and the unexpected sectors leading the way.

LEGO Store Construction Hoarding Appears at CF Toronto Eaton Centre

Downtown Toronto is finally getting its first official LEGO store, and the hiring tells us it won't be a long wait.

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Welcome to Toronto's dedicated source for retail industry news and developments. We're here to keep you informed about the evolving retail landscape across the Greater Toronto Area.

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Warehouse One and Bootlegger Are Closing Every Store in Canada

Warehouse One Clothing Ltd. has filed for CCAA protection and is closing all 128 Warehouse One and Bootlegger stores across Canada. Liquidation sales begin around May 16.

Michelin-Trained Chef’s Yolks Breakfast Sets November Opening in Toronto’s Bloor West Village

Happy Belly Food Group accelerates coast-to-coast franchise strategy with premium breakfast concept

TTC Board Approves Motion to Explore Physical Merchandise Store

Councillor Josh Matlow's motion directs staff to study brick-and-mortar TTC store feasibility by Q4 2025

Specialty Retailers Lead Ontario’s In-Store Customer Experience Rankings, Driven by ‘Sense of Belonging’

L'Occitane tops Leger's WOW In-Store study as specialized retail concepts dominate customer experience rankings across the province

How Downtown Sewing Built a Destination on One of Queen West’s Best Blocks

Founder Tobias Binder on sold-out classes, a fabric sale that stopped traffic on Walnut Avenue, and why Downtown Sewing's first year on Queen West is a model worth paying attention to.

Six Months In, OCHE King West Proves the Destination Model Works

Darts venue thrives in winter as experience-driven hospitality outperforms traditional bar model

Ethos Climbing’s Community-First Strategy Pays Off Three Months Post-Opening

Post-launch analysis shows waterfront bouldering facility's member retention and referral growth validate social fitness concept

Toronto Tempo Launches Inaugural Merchandise Collection with Strong Local Retail Presence

Canada's first WNBA team partners with Toronto retail icons Roots and Peace Collective for exclusive merchandise launch.

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