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Latest Articles
The Silent Feedback Gap Costing Restaurants More Than They Know
New Lightspeed research shows 22% of Canadian diners stay silent when service fails. SVP Adoniram Sides on the feedback gap operators are missing and how to close it.
The Brands Winning Canadian Retail Right Now All Design With Intention
What separates thriving physical stores from struggling ones in 2026? Retail Design Institute Canada President Paola Marques breaks down the design strategies driving growth across Canadian retail, and the unexpected sectors leading the way.
LEGO Store Construction Hoarding Appears at CF Toronto Eaton Centre
Downtown Toronto is finally getting its first official LEGO store, and the hiring tells us it won't be a long wait.
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Hundreds of Starbucks Workers Face Job Loss as Chain Closes Stores Across Toronto
Chain shutters underperforming stores as part of $1B restructuring, leaving baristas seeking new employment
Tim Hortons Opens First Standalone TimShop at CF Toronto Eaton Centre
Coffee chain tests experiential retail strategy with plushie activation targeting holiday shoppers
What We Know: Toys “R” Us Canada Files for Creditor Protection
The iconic toy retailer seeks creditor protection after closing more than 50 stores in two years, owing $120 million to vendors as it evaluates strategic alternatives
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