Lightspeed Study Finds AI Favours National Chains Over Independents

AI chose the national chain up to 94% of the time. Dax Dasilva tells 6ixRetail the one-word change that shifts the results, and what retailers should do now.

One Year Later: What Happened to the 13 Toronto Starbucks Locations That Closed in 2025

Eight of nine former Toronto Starbucks spaces are still vacant a year later. See photos of each location, plus the one coffee shop moving in.

Book City Marks 50 Years as One of Toronto’s Longest-Running Independent Bookstores

Toronto independent bookseller Book City celebrated its 50th anniversary this month. Owner Ian Donker spoke with 6ixRetail about staff loyalty, competition, and running a family business across four Toronto neighbourhoods.

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Just Cuts Confirms Dufferin Mall for Toronto Debut, Canadian Expansion Underway

Guelph's opening drew nearly 200 customers in four days, and three more Ontario locations are lined up in London and Hamilton, with the company targeting 10 to 15 salons before it scales further.

Toronto Tourism Hits Record $8.8B: The Story Behind the Numbers

Despite fewer visitors than 2019, Toronto's tourism sector reached new heights with $8.8B in spending. Here's what's driving this shift toward high-value tourism and what it means for the city's future.

From Summerhill to Yorkville: nutbar’s Strategic Toronto Expansion Continues

Founder Kate Taylor Martin's organic café chain opens fifth location in Midtown, with former Sorry Coffee space in Yorkville slated for spring debut

The Silent Feedback Gap Costing Restaurants More Than They Know

New Lightspeed research shows 22% of Canadian diners stay silent when service fails. SVP Adoniram Sides on the feedback gap operators are missing and how to close it.

Four Years In, Little Ghosts Books Is Just Getting Started

How Toronto's first horror bookshop grew from a gap in the market into a publisher, festival, and community institution — and why its boldest moves are happening right now

The Community Store Gambit: How Roots is Betting Small to Win Big

CEO Meghan Roach and Image Director Micah Cameron are testing whether intimate retail can unlock global expansion for Canada's most recognizable lifestyle brand

PLANTA Exits Canada

PLANTA has closed all Toronto locations for good. Here is what happened to the brand that started in Yorkville and what it means for the city's hospitality scene.

Toronto Retailers Face Zero-Revenue Days as $1B Infrastructure Boom Tests Downtown Commercial Viability

Downtown Toronto retailers report complete revenue shutdowns during construction periods as the city's $1B infrastructure program creates unprecedented challenges for street-level businesses and property owners.

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