The Well’s Tenant Strategy Reveals New Blueprint for Urban Retail Development

From Food Halls to Fitness: Inside the Experiential Strategy Reshaping Downtown Toronto's Mixed-Use Development

In the rapidly evolving landscape of Toronto’s downtown core, The Well is establishing itself as a case study in mixed-use development strategy, with its latest tenant announcement providing insight into how urban retail spaces are adapting to changing consumer preferences and market conditions.

Premium fitness brand Sweat and Tonic’s forthcoming REFORMD concept, set to open in a new location across the hall in spring 2025, will occupy 6,000 square feet at the Front and Spadina development, featuring 30 Mega Pro Megaformer machines in what’s billed as the world’s highest-capacity Lagree method studio. The announcement follows less than a year after the brand’s plans for a Yorkville location and represents a strategic expansion of The Well’s wellness and lifestyle offerings.

“We have the privilege of welcoming over 3,000 guests in attendance per day,” says David Ingram, Founder of Sweat and Tonic, highlighting the development’s growing role as a wellness destination. “With the demand we’ve seen since opening at The Well, there was an opportunity to further elevate our offerings.”

“The Well was always envisioned as a dynamic mix of urban experiences and interconnected public spaces designed to attract visitors from near and far,” Josh Katz, Assistant Vice President of Leasing at RioCan, told 6ixRetail in an interview. “About 50% of our leasable area is dedicated to food, fitness, and experiences, featuring first-to-market and experiential concepts like Arcadia Earth, The National, and REFORMD.”

The emphasis on experience-driven tenants reflects a deliberate leasing strategy by RioCan and Allied Properties REIT, the development’s joint venture partners. As e-commerce continues to capture market share from traditional brick-and-mortar retail, shopping centres are increasingly turning to tenants that offer services, experiences, and food concepts that can’t be replicated online.

REFORMD at The Well (Image: 6ixRetail)
REFORMD at The Well (Image: 6ixRetail)
The National at The Well (Image: 6ix Retail)

The Well’s 320,000-square-foot retail component demonstrates this approach, balancing established retail anchors with experiential concepts. The tenant roster includes an adidas Originals store, award-winning Canadian retailer Gotstyle, and tattoo brand Steel N Ink, alongside dining destinations like Montreal-based Mandy’s Gourmet Salads, French bistro L’Avenue, and Crumbl Cookies’ first downtown Toronto location.

Entertainment venue The National opened in late 2024, adding six bowling lanes, arcade games, and upscale dining to the development’s experiential offerings. “It’s meant to be about good times and good vibes. It’s somewhere where you go to hang out with friends, grab a beer, or go on a date night,” District General Manager Dane Walker said at the venue’s opening.

The Well’s Wellington Market has emerged as a particularly strong performer in the tenant mix. The 70,000-square-foot European-inspired food hall now attracts between 40,000 and 60,000 visitors weekly according to RioCan’s internal metrics, serving as a key anchor that drives foot traffic throughout the development.

“The community is anchored by food offerings along Wellington Street and the diverse merchants in Wellington Market, which provide everything from essential items to unique finds, showcasing the best of Toronto’s food scene,” Katz explained. The market houses over 50 merchants and is fully licensed for a 2,000-person capacity, allowing patrons to “sip while they shop.”

Wellington Market at The Well (Image: 6ixRetail)

The market includes the 5,000-square-foot Wellington Event Venue, which hosts community engagement activities, culinary workshops, and corporate meetings. This programming component adds another layer to The Well’s experiential strategy, creating additional touchpoints for customer engagement.

“By focusing on unique, experience-driven tenants and activations—like culinary workshops and events at the Wellington Event Venue, which hosts everything from conferences to sports games—we’ve created a space where both locals and tourists can connect, making it a place people want to return to again and again,” Katz noted.

The Well has steadily built a wellness-focused tenant cluster that includes lululemon, Azur Fit and a future BlackToe Running storefront. Health One medical services adds another dimension to this wellness ecosystem, which will be enhanced by REFORMD’s arrival next year.

“The Well’s unique offerings continue to attract world-class wellness and experience-focused brands, creating exciting opportunities for expansion to meet the needs of the community,” Katz said when asked about future leasing direction.

These tenants often blur the line between retail and programming, creating multiple engagement opportunities with consumers. “A great example of this ‘choreographed mix of urban experiences’ is BlackToe Running,” Katz explained. “Not only is it a top-tier retailer of running equipment and accessories, but it also operates exceptional running clubs, bringing hundreds of people into the development each week to meet and start their runs.”

The integration of retail with community activities creates regular foot traffic patterns that benefit surrounding tenants, demonstrating how The Well’s leasing strategy extends beyond traditional considerations of tenant mix to encompass broader activation of the development.

Future BlackToe Running at The Well (Image: 6ixRetail)

The 7.67-acre development combines 1.2 million square feet of office space with 1,700 residential units across seven buildings, creating a built-in customer base of approximately 11,000 residents and office workers. This vertical integration has become increasingly common in urban developments as traditional retail models face pressure.

“The retail spaces serve as key amenities for office and residential occupants, driving steady foot traffic,” Katz stated. This symbiotic relationship between components creates natural customer flow, with office workers patronizing food and beverage outlets during the workday, while residential tenants utilize services and retailers during evenings and weekends.

The development now attracts approximately 22,000 daily visitors and is projected to generate nearly $1 billion annually in economic activity. For Toronto’s western downtown core, which has faced challenges with office vacancy rates and retail turnover following the pandemic, The Well represents a significant investment in urban vitality.

MEN ZONE Barbershop Coming Soon to The Well (Image: 6ix Retail)

While The Well was conceived before the pandemic accelerated changes in retail and office usage patterns, its tenant mix appears well-positioned for current market conditions. The development secured major office tenants like the Toronto Star and Warner Music, while its retail spaces are now over 90% leased.

“Over time, we have certainly fine-tuned our approach to meet market demands,” Katz acknowledged when asked how downtown Toronto’s evolving retail landscape has influenced leasing strategy. “However, we have never deviated from our commitment to creating a unique mix of tenants and meaningful experiences that draw people from down the street and across the globe to eat, shop, work, live, and play in Toronto.”

Wellington Market at The Well (Image: 6ixRetail)

The development’s flexibility is evident in how it has accommodated shifts in retail strategy. Arcadia Earth’s 17,000-square-foot environmental exhibition, which opened in 2023 as the brand’s first Canadian location, represents the kind of immersive, Instagram-friendly experience that has gained traction with consumers in recent years.

“An example of this is the launch of Wellington Market, which brings together the city’s best and finest food operators under one roof,” Katz said. “While other food markets have emerged across the city, we’ve remained committed to our vision and ensure that the Wellington Market remains complemented by a diverse mix of restaurants and retail offerings that elevate the overall experience and anchor The Well as the go-to destination.”

The Well’s physical design supports its experiential leasing strategy. The development features a dramatic sculptural glass canopy suspended above the retail colonnade, covering sixty percent of the main East-West connection. This architectural element provides a year-round shield against weather while enabling an outdoor experience.

Claude Cormier, the development’s landscape architect, described The Well as “choreographed city-building” and “a collection of small moves that add up to something transformational while celebrating the public domain.” This philosophy is reflected in the development’s approach to public spaces, which include the Wellington Park Promenade and Draper Park.

The physical environment creates a setting for programming that activates the space throughout the year. The Well has hosted numerous events since opening, creating additional engagement opportunities beyond traditional shopping and dining.

The Well (Image: 6ix Retail)

Looking ahead, RioCan indicates that The Well will continue targeting tenants that complement its wellness and lifestyle focus, suggesting that the property’s emerging identity will be further refined as remaining spaces are leased.

“We also embrace the spirit of healthy competition, confident that the broader market can flourish collectively, enhancing the vitality of the entire landscape,” Katz said, indicating that The Well sees itself as part of a broader ecosystem of downtown Toronto retail rather than an isolated destination.

The development’s performance will be closely watched by real estate observers as it completes its tenant roster and initial leases begin to mature. As a significant investment in urban mixed-use development—representing 3.2 million square feet across seven distinct buildings—The Well provides valuable insights into the viability of experience-focused retail strategies in major metropolitan markets.

For downtown Toronto, which continues to navigate post-pandemic recovery in its commercial core, The Well represents a vote of confidence in the future of urban retail, suggesting that with the right tenant mix and activation strategy, physical retail spaces can thrive even as consumer behaviours and preferences evolve.

The Well (Image: 6ix Retail)
The Well (Image: 6ix Retail)

More from 6ix Retail

One Year Later: What Happened to the 13 Toronto Starbucks Locations That Closed in 2025

Eight of nine former Toronto Starbucks spaces are still vacant a year later. See photos of each location, plus the one coffee shop moving in.

Book City Marks 50 Years as One of Toronto’s Longest-Running Independent Bookstores

Toronto independent bookseller Book City celebrated its 50th anniversary this month. Owner Ian Donker spoke with 6ixRetail about staff loyalty, competition, and running a family business across four Toronto neighbourhoods.

Starbucks Closing More Toronto Locations as Second Wave Hits Stores Across Canada

Starbucks is closing Toronto stores on Bay Street, Church Street, Portland Street and Yonge Street this week. Full list of closing locations across Canada, with addresses.

How Toronto’s Stalled Developments Are Creating New Retail Leasing Opportunities

Value Insight Realty CEO Sari Samarah on downtown sites, from a fully demolished block on King East to a still-standing corner on Bloor West, and what they reveal about tenant mix, construction costs, and where the market is headed into ICSC.

Egg Club Brings Second PATH Location to MetroCentre Concourse

With strong numbers at Union Station, Egg Club is betting that an additional PATH location and a widening value menu can carry the brand into its next phase of growth.

The AI Commerce Features Nobody Needs

Lightspeed Commerce CTO Bhawna Singh explains why the strongest AI products won't be defined by how much AI they ship, but by the problems they solve for customers

Rosso Pasta Bar Set to Open First Location Inside The Well

Co-founders Raja Jay and Karthiga Raja are betting their first fully independent concept on a family trip to Italy, a food hall built for foot traffic, and 15 years of retail experience.

McDonald’s Is Expanding Across Toronto

Five new sites, from a former pub in Riverside to a food court corner at Yorkdale, point to two very different strategies playing out at once.

The Back to School Calendar Was Never Built for the Canadian Shopper

Lightspeed CEO Dax Dasilva on why Canadian back to school promotions start in June while families don't shop until August, and what retailers should do about the gap.

Juicy Birds Set to Open First Downtown Toronto Location

The Toronto-based social media sensation will be setting up shop on John Street, with a goal to run the location around the clock.

Toronto’s Waterfront BIA Eyes a Signature International Festival as part of New Events Strategy

A new 85-page report from the Waterfront BIA lays out a plan to unify Toronto's waterfront into one connected destination, with a Vivid Sydney-style signature festival as the long-term goal.

SUSO Skate Co. Confirms Woodbine Mall & Fantasy Fair for Next Pop-Up

Co-founder Henry O'Brien breaks down five years of Toronto mall leasing, SKATEVAN's U.S. franchise plans, and how vacant retail space became a business model.

Gabby’s Harborfront Confirmed to Open September 2026, Replacing NBA Courtside Restaurant

The move keeps the address under the same operator, as Urban Dining Group shifts one of its own downtown properties from a licensed NBA concept to its longtime sports bar brand.

Roots Is Going Private in a Deal Led by Joe Mimran and Marquee Brands

The $4.10-a-share deal ends Searchlight Capital's decade as controlling shareholder and hands day-to-day control to a new Toronto-based operating company.

RUDSAK Confirms New Bloor Street Boutique for Fall 2026

COO Armen Momejian on the AI-designed boutique taking over the former Van Cleef & Arpels space, and why going smaller was the point.

Inside Toronto’s Malibu Barbie Cafe

Now open at 70 The Esplanade, the pop-up making its Canadian debut brings retro beach dining, a roller rink, and exclusive merchandise to Toronto for an eleven-week run. Here's a look inside.

Brasa Peruvian Kitchen to Open First Airport Location at Toronto Pearson

Founder and CEO Michel Falcon on the Banmore Group partnership, adjusting for an airport customer, and what's coming next for the brand.

Little Canada Rebrands as Pocket Planet Canada, With Toronto Named the Brand’s Global Flagship

Founder and CEO Mark Vlassopulos on why Toronto is now the company's flagship, the philosophy behind the design, and what's coming next for the attraction.

The Last Mile Meets the Front Door

Grocery chains, quick service restaurants and mall landlords across Canada are signing third-party delivery deals faster than their stores can handle the traffic.

MINISO Land Hoarding Goes Up at CF Toronto Eaton Centre

The move is part of a broader toy and entertainment push at CF Toronto Eaton Centre, which is also adding Lego and an expanded Pop Mart in the months ahead.

Most Read on 6ix Retail

Hundreds of Starbucks Workers Face Job Loss as Chain Closes Stores Across Toronto

Chain shutters underperforming stores as part of $1B restructuring, leaving baristas seeking new employment

Starbucks Closing More Toronto Locations as Second Wave Hits Stores Across Canada

Starbucks is closing Toronto stores on Bay Street, Church Street, Portland Street and Yonge Street this week. Full list of closing locations across Canada, with addresses.

Warehouse One and Bootlegger Are Closing Every Store in Canada

Warehouse One Clothing Ltd. has filed for CCAA protection and is closing all 128 Warehouse One and Bootlegger stores across Canada. Liquidation sales begin around May 16.

What We Know: Toys “R” Us Canada Files for Creditor Protection

The iconic toy retailer seeks creditor protection after closing more than 50 stores in two years, owing $120 million to vendors as it evaluates strategic alternatives

Tim Hortons Opens First Standalone TimShop at CF Toronto Eaton Centre

Coffee chain tests experiential retail strategy with plushie activation targeting holiday shoppers

Dunkin’ Is Coming Back to Canada

Peter Mammas on why Foodtastic bought the Canadian rights to one of the world's most recognized coffee brands, where the first locations are headed, and what is coming next.

Healthy Planet to Open 12,000 Square Foot Store at Yonge and Eglinton

Canada's largest family-owned organic grocer is opening a 12,000 sq ft two-level store at 2529 Yonge Street, targeting Q1 2026 opening in midtown Toronto.

Photo Report: Yorkdale Shopping Centre Update (December 2025)

Tom Ford, Gentle Monster, and AMI Paris open as luxury corridor expands while Club Monaco Men closes and pop-up strategy fills transitional spaces

Photo Report: Yorkdale Shopping Centre Transformation (August 2025)

Exclusive photo tour of Yorkdale Shopping Centre's August 2025 transformation, featuring Simons flagship, luxury corridor expansion, and major tenant changes.

SHEIN Pop-Up Returns to CF Toronto Eaton Centre Amid Major Retail Transformation

Ten-day pop-up occupies former Banana Republic space as Hudson's Bay fights for survival and Optimize Wealth moves into historic Bank of Toronto building

MUJI to Open Its Latest Toronto Location at The Well This September

Japanese lifestyle retailer takes over former Design Republic space as downtown mixed-use destination continues tenant expansion

EXCLUSIVE: Crunch Fitness Secures Landmark Financial District Location for Downtown Toronto Debut

Crunch Fitness signs 21,000-square-foot lease at 20 King West, transforming historic RBC gold vaults into premium PATH-connected gym targeting Gen Z demographic with fall 2025 opening.

Shake Shack Reveals Strategic Six-Site GTA Expansion

Premium burger chain announces six new GTA locations through 2026, creating 400+ jobs while expanding from downtown Toronto to suburban markets across the region.

Mandy’s Announces Multi-City Expansion, Adding Yonge & Eglinton and Canary District to Toronto Portfolio

Fast-casual chain Mandy's Salads reveals next phase of national expansion, adding new locations in Toronto and Ottawa while growing Montreal presence

NRG Haus to Bring Social Wellness Club to Liberty Village

Fit Factory Fitness founder Ivan Ho bets on sober-curious movement with contrast therapy venue featuring immersive cold plunge and functional mocktails

Black Friday’s Latest Date Creates 26-Day Shopping Crunch for Canadian Retailers

Toronto liquidation expert Alex Hennick warns compressed holiday timeline will separate struggling retailers from survivors

Decathlon’s GTA Exit Opens Door for Experience-First Retail Revolution

Decathlon Canada closes five GTA stores in Brampton, Burlington, Markham, Scarborough and Vaughan, creating opportunities for experiential sporting goods retailers as Canadian market shifts toward community-focused retail.

IKEA Closing Scarborough Town Centre Store Opens 100K SF Opportunity in Former Sears Space

With both IKEA and Decathlon exiting the redeveloped Sears box by early 2026, Oxford Properties faces a challenge—and a chance to reimagine nearly 100,000 square feet at one of Toronto's biggest malls

Discount Grocery Expansion Is Dominating the Toronto Retail Market in 2025

No Frills leads urban push with multiple new locations as Canadian grocers focus on value-oriented growth

Poulet Rouge Expands to Queen West Amid Transit Construction

Quebec chain's ninth Toronto location joins evolving retail mix as transit construction reshapes prime shopping corridor